About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Austin,TX

About the Department

Security at Cloudflare is a diverse, focused team committed to helping secure both Cloudflare and our customers. The Security Technical Program Management team sits at the intersection of engineering, security, and business. We define, align, and drive the strategic security programs that reduce risk and advance innovation across Cloudflare, while partnering to build the best solutions for our customers.

About the Role

Cloudflare is seeking a highly skilled, self-motivated Senior Technical Program Manager to lead the company’s strategic Governance, Risk, and Compliance program, initially focused on the Department of Defense Impact Level 4 (IL4) initiative.

As a Technical Program Manager focused on Governance, Risk, and Compliance, you will define, align, and drive complex security and compliance programs that reduce risk and enable Cloudflare’s regulated business. You will manage stakeholder expectations, proactively identify risks and dependencies, and ensure the delivery of predictable, high-impact outcomes.

The ideal candidate is process-oriented yet remains flexible and iterative. You excel at navigating ambiguous technical challenges, fostering collaboration across teams, and asking the insightful questions necessary to drive stakeholders toward measurable results. This position requires a professional capable of managing complex tradeoffs and coordinating teams across global time zones.

Key Responsibilities

• Partner with the Governance, Risk, and Compliance team as its dedicated Technical Program Manager
• Lead the integrated IL4 roadmap, milestones, dependencies, and execution cadence
• Connect with stakeholders through expert communication and diplomacy to maintain alignment and encourage collaboration
• Establish and maintain a program operating cadence: roadmap, governance forums, decision log, risk/issue register, communications plan, and executive reporting
• Build automations and AI agents to handle routine program administration at scale
• Utilize AI platforms to consolidate diverse project streams into unified roadmaps, generating initial metrics, status updates, and executive reporting dashboards
• Navigate ambiguity and shifting priorities by identifying tradeoffs early, applying risk-based judgment, and balancing long-term compliance objectives with urgent security needs

Desirable Skills and Knowledge

• 8+ years of experience in technical program management, with a track record of continuous improvement
• Experience in cybersecurity or security program management in a technical, fast-moving environment
• BS in Computer Science, Information Technology, Information Security or related field or equivalent experience
• Proven track record of creating realistic project plans, managing dependencies, and overseeing execution to meet commitments with predictability
• Working knowledge of federal cybersecurity and authorization frameworks (for example, NIST SP 800-53, RMF, FedRAMP, and DoD SRGs), with the ability to translate requirements into program plans and measurable delivery
• Proven ability to communicate effectively with stakeholders at all levels, including executives
• Hands-on experience or a strong competency in leveraging AI productivity tools and development platforms to automate routine program administration, with rigorous human-in-the-loop review of AI output
• Comfortable managing tight deadlines, changing priorities, and ambiguity
• Proven ability to forge and sustain effective partnerships internally and externally
• Strong competency with Confluence and Jira and various development methodologies
• Embraces technology including automation and AI augmentation
• Experience working with multiple time zones and cross-functional teams

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use – it is the first consumer-focused service Cloudflare has ever released. Here’s the deal – we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Career Guide for Senior Technical Program Manager at Cloudflare

Job Overview

The Senior Technical Program Manager at Cloudflare will lead strategic governance, risk, and compliance initiatives, specifically targeting the Department of Defense Impact Level 4 (IL4) compliance programs. This role focuses on managing complex security programs that mitigate risks while ensuring compliance within the organization. The ideal candidate will serve as a bridge between technical teams and business stakeholders, facilitating smooth communication and project execution.

Key Responsibilities

• Partner with the Governance, Risk, and Compliance team as the dedicated Technical Program Manager.
• Lead and manage the IL4 program roadmap and execution cadence.
• Maintain stakeholder alignment through effective communication and collaboration.
• Establish and maintain program governance frameworks, including risk registers and reporting dashboards.
• Utilize AI and automation tools for program administration tasks.
• Identify trade-offs and manage shifting priorities in a dynamic environment.

Required Skills and Knowledge

Technical Skills

• 8+ years of experience in technical program management.
• Understanding of federal cybersecurity frameworks (e.g., NIST SP 800-53, FedRAMP).
• Familiarity with project management tools, particularly Confluence and Jira.

Soft Skills

• Excellent communication skills for engaging with various stakeholders.
• Problem-solving skills to navigate technical challenges and ambiguity.
• Collaborative mindset to foster teamwork across departments.

Tools and Technologies

• Proficiency in Confluence and Jira.
• Hands-on experience with AI productivity tools.

Certifications or Training

• Certifications related to project management (e.g., PMP, Scrum Master).
• Relevant cybersecurity certifications (e.g., CISSP, CISM).

Interview Preparation

10 Common Interview Questions

1. Can you describe your experience with technical program management?

Advice: Discuss specific projects where you led technical programs, focusing on challenges and outcomes.

2. How do you handle ambiguous situations in projects?

Advice: Provide examples of how you navigated uncertainty through prioritization and effective communication.

3. What platforms have you used for project management?

Advice: Be ready to discuss your familiarity with tools like Jira or Confluence.

4. How do you ensure stakeholder alignment?

Advice: Explain your communication strategy and techniques for engaging stakeholders.

5. What is your experience with compliance frameworks?

Advice: Discuss your knowledge of federal cyber regulations and how you have applied them in past roles.

6. Describe a time when you had to manage tight deadlines.

Advice: Emphasize your prioritization and delegation skills in high-pressure situations.

7. How do you evaluate project success?

Advice: Mention key performance indicators you use to assess the effectiveness of programs.

8. Can you talk about your experience using AI tools in project management?

Advice: Share any relevant experiences, highlighting how AI improved efficiency.

9. How do you maintain a balance between urgent security needs and compliance objectives?

Advice: Discuss strategies you employ for risk management and prioritization.

10. Why do you want to work at Cloudflare?

Advice: Research Cloudflare’s projects and values, and connect them to your own professional ethics and goals.

Important Topics to Review

• Federal cybersecurity regulations and standards.
• Project management methodologies (Agile, Scrum, etc.).
• Current trends in governance, risk, and compliance.

How to Increase Your Hiring Chances

CV Improvement

• Highlight relevant experiences in technical program management and compliance.
• Quantify your achievements (e.g., percentage improvement in project delivery timeline).
• Use clear and concise language to describe your previous roles and responsibilities.

LinkedIn Profile Optimization

• Ensure your profile reflects your latest experiences and skills.
• Join and actively participate in relevant groups related to program management and cybersecurity.
• Request recommendations from colleagues or supervisors to validate your work ethic and expertise.

Portfolio or Project Ideas

• Consider documenting case studies of projects you’ve led, detailing approaches and outcomes.
• Create a GitHub or personal website showcasing your work with AI tools and project management frameworks.

Learning Recommendations

• Enroll in courses on project management, especially those focusing on Agile methodologies.
• Stay updated on cybersecurity trends through webinars and online forums.
• Participate in workshops related to AI and automation and their application in program management.

Career Growth

Starting as a Senior Technical Program Manager, there are various paths for career progression. Opportunities may include roles such as Program Director, Head of Technical Programs, or positions in executive management focusing on strategy and operations. Continuous learning and active participation in professional networks will be key in advancing your career.

How to Apply

Apply for this position through the original job source:

Apply Here