Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people.

The Commercial Strategy and Operations Manager will lead key components of the Commercial Strategy and Operations function, serving as a strategic partner to Commercial leaders. This role will independently translate business priorities into actionable plans, strengthen operating processes, and deliver data-driven insights that improve decision-making and advance Commercial goals. This is an individual contributor role with significant functional ownership and cross-functional influence.

Responsibilities

Own core Commercial Strategy and Operations processes, including operational reporting, OKR performance management, forecasting, and planning.
Translate Commercial goals into well-defined projects, priorities, and operating plans, creating focus and accountability across stakeholders.
Independently lead complex cross-functional initiatives from scoping through implementation, proactively managing risks, dependencies, decisions, and communication.
Serve as a strategic partner to Commercial leaders by translating complex or ambiguous data into clear insights, business implications, and actionable recommendations.
Develop executive- and Board-level materials that communicate performance, emerging risks and opportunities, and recommended actions.
Identify and implement scalable improvements to Commercial processes, systems, and reporting, using data to demonstrate impact and establish best practices.

90 Day Plan

Within your first 90 days at Virta, we expect you will do the following:

Develop a strong understanding of Virta’s Commercial strategy, teams, performance drivers, and cross-functional dependencies.
Establish trusted relationships with Commercial leaders and key partners across the organization.
Assume ownership of core Commercial reporting, planning, and OKR operating cadences.
Identify and begin leading a high-impact initiative that improves Commercial effectiveness or operational efficiency.

Must-Haves

5-7 years at a leading management consulting firm, investment bank, or internal strategy team
Proven ability to independently lead complex, cross-functional initiatives from strategy through implementation.
Strong analytical capabilities, with the ability to structure ambiguous problems and translate data into actionable recommendations.
Strong executive communication and stakeholder-management skills, including the ability to influence leaders and cross-functional partners.
Proficiency with Excel or Google Sheets, business intelligence tools, and Salesforce

Values-driven culture

Virta’s company values drive our culture, so you’ll do well if:

You put people first and take care of yourself, your peers, and our patients equally
You have a strong sense of ownership and take initiative while empowering others to do the same
You prioritize positive impact over busy work
You have no ego and understand that everyone has something to bring to the table regardless of experience
You appreciate transparency and promote trust and empowerment through open access of information
You are evidence-based and prioritize data and science over seniority or dogma
You take risks and rapidly iterate

Is this role not quite what you’re looking for? Join our Talent Community and follow us on Linkedin to stay connected!

Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $108,500-$140,500. Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers .

As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta’s security and privacy procedures to ensure our patients’ information remains strictly confidential. Security and privacy training will be provided.

As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco.

Clinical roles: We currently do not hire in the following states: AK, HI, RI

Corporate roles: We currently do not hire in the following states: AK, DE, HI, ME, MS, OK, SD, VT.

Virta uses Ashby as its applicant tracking system, which incorporates AI-powered tools (provided by OpenAI, AWS, and Google Gemini) in certain aspects of the recruiting process, including application review, candidate screening, and interview note taking; your data is not used to train AI models, and all final hiring decisions are made by Virta Health personnel. For more information, see Virta’s AI Interview Resources page. https://www.virtahealth.com/careers/ai-interview-resources

Career Guide for Commercial Strategy and Operations Manager at Virta Health

Job Overview

The Commercial Strategy and Operations Manager at Virta Health is responsible for leading various aspects of the company’s commercial strategy and operations. This role involves collaborating with leaders to set actionable plans and optimize processes, utilizing data-driven insights to improve decision-making. It’s an individual contributor position that requires significant influence across different departments.

Key Responsibilities

Manage Commercial Processes: Oversee essential operational processes such as reporting, performance management, and forecasting.
Align Projects with Goals: Translate the company’s commercial objectives into clear projects and plans that engage stakeholders effectively.
Lead Cross-Functional Initiatives: Independently drive complex projects from initiation to execution, managing risks and communication.
Offer Strategic Insights: Work closely with leaders to interpret complex data and provide actionable recommendations.
Prepare Executive Materials: Create reports and presentations for executive teams that summarize performance, risks, opportunities, and recommendations.
Implement Improvements: Identify and apply enhancements to operational processes and systems using data to demonstrate impact.

Required Skills and Knowledge

Technical Skills

Strong analytical capabilities
Proficiency in Excel or Google Sheets
Familiarity with business intelligence tools
Knowledge of Salesforce

Soft Skills

Strong communication skills
Ability to influence stakeholders
Problem-solving mindset
Proactive and self-motivated approach

Tools and Technologies

Business intelligence software
Microsoft Excel or Google Sheets
Salesforce or similar CRM platforms

Certifications or Training

Relevant certifications in data analysis, project management, or business strategy can enhance hiring chances, such as:
- Project Management Professional (PMP)
- Certified Business Analysis Professional (CBAP)
- Six Sigma Certification

Interview Preparation

Common Interview Questions

Can you describe a complex project you’ve managed from start to finish?
- Focus on your approach to planning, execution, and how you overcame challenges.
How do you prioritize tasks when managing multiple projects?
- Discuss your organizational methods and tools that you use to ensure efficiency.
Can you provide an example of how you’ve used data to drive decision-making?
- Use a specific instance where your analysis impacted a business outcome.
How do you build relationships with cross-functional teams?
- Highlight communication strategies and examples of collaboration.
Describe a time you had to influence someone without authority.
- Share your approach to persuasion and how you established credibility.
What methods do you use to ensure stakeholder engagement?
- Talk about communication plans and follow-up strategies.
How do you approach risk management in your projects?
- Discuss proactive identification and mitigation techniques.
What experience do you have with OKR performance management?
- Explain your familiarity with setting and measuring objectives and key results.
Can you explain a complex concept to a non-technical audience?
- Demonstrate your ability to simplify information and ensure understanding.
Why do you want to work at Virta Health?
- Reflect on the company’s mission and your alignment with its values.

Important Topics to Review

Commercial strategy frameworks
Operational efficiency methodologies
Data analysis techniques
Healthcare industry trends and challenges

How to Increase Your Hiring Chances

CV Improvement

Tailor your CV to highlight relevant experience and skills.
Use quantifiable achievements to demonstrate impact.
Keep it concise, well-structured, and error-free.

LinkedIn Profile Optimization

Ensure your profile is up-to-date with a professional photo.
Highlight achievements and endorsements in relevant skills.
Engage with industry-related content to increase visibility.

Portfolio or Project Ideas

Create case studies showcasing successful projects you’ve led.
Utilize data visualization tools to present data-driven insights effectively.
Document scenarios where you improved operational processes.

Learning Recommendations

Consider enrolling in courses on data analysis and project management.
Stay updated on healthcare and technology trends through webinars and workshops.
Join professional organizations relevant to commercial strategy and operations.

Career Growth

In this role, you can expect opportunities to progress into higher-level positions such as Director of Commercial Operations or Chief Commercial Officer as you gain experience and develop a track record of success. Continued learning and networking will also play important roles in advancing your career within Virta or in the broader healthcare industry.

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