Construction is the second-largest industry in the world—nearly 4x the size of SaaS—yet it still operates without the automated feedback loops that modern software teams rely on. Without real-time observability, issues are detected too late, contributing to over $3 Trillion in annual global waste.

Doxel brings computer vision and AI to construction, giving teams real-time visibility into progress, risk, and execution. From hospitals to data centers, and from field leaders to executive teams, Doxel is used every day to support better decisions and faster delivery. Our platform is trusted by industry leaders including Shell, Genentech, HCA Healthcare, Kaiser, Turner, and Layton.

Doxel’s automated progress tracking solution keeps teams aligned with hard facts that leave no ambiguity on where the project is today, where it will be tomorrow and what decisions need to be made to land it on schedule and on budget. This enables our customers to deliver projects, on average, 11% ahead of schedule with up to 16% savings on monthly cash flow.

Backed by Insight Partners and Andreessen Horowitz and with a rapidly growing team of engineers, scientists, construction veterans, and Enterprise go-to-market teams, we’re driven to help our customers win.

Join us as we continue our journey to transform the $15T Construction Industry!

The Role

You’ll design the people systems and processes our company scales and thrives on: how we level and pay, how we onboard, how we grow and promote, and how we manage performance. The raw material is strong — a high-talent team, support for modern tooling, and leaders who care about performance as much as you do. You default to AI-forward thinking — using modern tools to make People processes faster, sharper, and more scalable, not just to keep up with them.

This is a builder’s seat, not a maintenance role. You’ll report directly to our CEO, with the mandate and autonomy to shape how Doxel hires, develops, and retains talent as we scale — and the trust to build it right the first time.

Your Day To Day

Talent engine. Recruiting execution has dedicated owners — you make the machine around them world-class: hiring velocity, interview quality, decision discipline, and a candidate experience that closes the people we want most.
Performance Management, Career Pathing & Manager Development. Partner with Finance on leveling architecture and benchmarking (Pave/Carta); design offer strategy. Own and evolve our career pathing framework so growth criteria at every level are clear and defensible. Run merit and promotion cycles end to end, including calibration. Directly coach and develop our people managers — especially first-time managers — through performance conversations, calibration, and promotion decisions.
People platform (HRIS). Rippling is our HRIS and you own it: job architecture, approval workflows, onboarding that impresses on day one, offboarding that’s airtight.
Employee Relations. Be the first line on ER issues handling them with rigor in accordance with company policies, while coaching managers through difficult situations before they escalate.
Benefits, total rewards & employee support. Own benefits strategy and annual renewals with our broker, 401(k) administration, and payroll operations across [confirm: two countries, or more — flagging the discrepancy with the “11+ countries” line elsewhere]. Make our rewards competitive, understood, and efficient. Support immigration needs (H-1B and related, with dedicated outside counsel), mobility.
Learning & Development. We have a track record of growing up-and-coming managers into senior leaders. You will own and grow the learning & development program to scale this success.

We hire and promote on one criterion: the best person for every job. We expect our People leader to build systems that are rigorously fair and rigorously excellent, and to keep the function anchored to mission and merit.

What Success Looks Like

You’re hungry to build from the ground up and partner directly with the CEO on a daily basis
You default to AI-forward thinking — using modern tools to make People processes faster, sharper, and more scalable, not just to keep up with them.
A true generalist with depth: credible on career pathing conversations comp architecture one day, an immigration case the next, an HRIS workflow redesign the day after
A player/coach. You build the model, configure the system, and run the process yourself — then systematize so it scales
Experienced with multi-entity or international operations is a big plus
Fluent in modern people tooling — Rippling or comparable HRIS; Pave/Carta
Trusted at both altitudes: executives & employees

What You Bring

10+ years of blended Recruiting and HR experience
At least 2+ years within an Enterprise SaaS environment
Experience at a growth-stage company (roughly 50–300 headcount during tenure)
Comfortable evaluating and integrating AI-powered tools into People workflows (e.g., interview intelligence, performance calibration support, L&D content creation) — not just using AI, but knowing where it genuinely improves rigor vs. where it doesn’t
Talent Engine: Experience building or significantly improving hiring infrastructure, with measurable and effective KPIs (time-to-fill, offer-accept rate, interviewer scorecard consistency, etc.)
Performance Management, Career Pathing & Manager Development:
- Has run performance review/merit/promotion or calibration cycles directly, not just supported them
- Has built or owned a career pathing framework — clear criteria for what growth looks like at each level, not just comp bands tied to titles
- Has direct experience developing first-time or early-stage people managers — coaching them through their first performance conversations, calibration debates, or promotion decisions, not just training them once and moving on
- Comfortable coaching managers through difficult performance conversations in real time
HRIS ownership: Hands-on experience owning an HRIS (Rippling or comparable) — configuring job architecture, approval workflows, onboarding/offboarding flows — not just using one as an end user
Employee Relations: Demonstrated experience handling ER issues directly — investigations, terminations, conflict escalation, manager coaching

Preferred Experience

Compensation & benchmarking: Comfort constructing offers and leveling using benchmarking data (Pave, Radford, or similar; Carta for equity) — noting compensation budget currently sits with Finance, so this is closer to fluency and partnership than sole ownership today
Multi-entity/international experience: We currently operate across 11+ countries, so background in international HR operations and best practices is very helpful
Benefits & Total Rewards: Experience owning benefits strategy and running an annual renewal with a broker; familiarity with 401(k) administration and multi-country payroll operations
Immigration: Prior experience supporting or managing employer-sponsored immigration cases

$240,000 – $275,000 a year

Pay is based on a variety of factors such as location, skill level, qualifications, competencies, and overall experience.

Doxel is an equal opportunity employer and actively seeks diversity at our company. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Career Guide for People Operations Lead at Doxel

Job Overview

The People Operations Lead at Doxel focuses on building and managing effective HR systems that support the company’s rapid growth. This role emphasizes designing processes related to hiring, performance management, employee development, and benefits. The person in this role will be innovative and tech-savvy, leveraging AI to streamline HR functions and ensure best practices in talent management.

Key Responsibilities

Talent Management: Develop and enhance recruitment processes to improve hiring speed and quality.
Performance Evaluation: Oversee performance management processes, including promotions and merit review cycles.
HR Systems Management: Own the HR information system (HRIS), ensuring efficient onboarding and offboarding of employees.
Employee Relations: Address employee issues and guide managers in performance-related situations.
Benefits Management: Develop and manage employee benefits and compensation strategies.
Learning Development: Establish and grow training programs that help new managers become effective leaders.

Required Skills and Knowledge

Technical Skills

HRIS Proficiency: Experience with platforms like Rippling or similar for HR management.
AI Integration: Familiarity with AI tools that enhance HR processes.
Performance Metrics: Ability to analyze and improve hiring and performance metrics.

Soft Skills

Leadership Ability: Proven skills in coaching and developing people managers.
Communication: Strong intercultural and interpersonal communication skills.
Problem-Solving: Aptitude for handling employee issues and fostering a positive workplace culture.

Tools and Technologies

HRIS tools (e.g., Rippling)
Performance management software (e.g., Pave, Carta)
Applicant tracking systems

Certifications or Training

HR professional certification (e.g., SHRM-CP, PHR)
Training in conflict resolution and mediation
Courses in AI for HR applications

Interview Preparation

Common Interview Questions

Can you describe your experience with HRIS systems?
- Focus on specific systems you’ve used, detailing any configurations or enhancements you made.
How do you measure the effectiveness of a talent acquisition strategy?
- Discuss key performance indicators (KPIs) and how you track and analyze them.
Tell us about a time you handled a difficult employee relations issue.
- Use the STAR method (Situation, Task, Action, Result) to explain a specific instance.
What strategies do you implement for manager development?
- Highlight coaching methods and training programs you’ve created or improved.
How do you ensure fairness in performance evaluations?
- Talk about calibration processes and criteria you’ve used.
Discuss your experience with multi-country HR operations.
- Share insights on managing diverse workforces and understanding local labor laws.
How do you integrate new AI tools into existing HR processes?
- Provide examples of AI tools you’ve implemented and their impact on efficiency.
What is your approach to designing an onboarding program?
- Describe elements that make onboarding effective, including how you measure its success.
Can you explain your experience with compensation structures?
- Discuss how you’ve developed salary bands and ensured market competitiveness.
What are your thoughts on maintaining employee engagement during remote work?
- Share strategies you’ve used to keep teams engaged and connected.

Important Topics to Review

Changes in HR technology and AI applications in HR
Current trends in employee benefits and compensation
Best practices in performance management

How to Increase Your Hiring Chances

CV Improvement

Tailor Your CV: Customize your CV to highlight experiences relevant to the job description.
Quantify Achievements: Use metrics to demonstrate the impact of your work on hiring and employee performance.

LinkedIn Profile Optimization

Complete Profile: Ensure all sections of your LinkedIn profile are filled out, especially skills and endorsements.
Engage with Content: Share industry-relevant articles and insights to establish yourself as a thought leader.

Portfolio or Project Ideas

Case Studies: Document and present successful HR projects that illustrate your achievements.
Strategic Plans: Create mock strategic HR plans showcasing your vision for future growth.

Learning Recommendations

Online Courses: Explore courses related to HR analytics, AI in HR, and leadership training.
Certifications: Consider enrolling in certifications that enhance your credibility in HR.

Career Growth

As a People Operations Lead, there are various paths for career progression:

Senior HR Leadership: Transitioning to roles like VP of HR or Chief People Officer.
Specialization: Focusing on specific areas such as talent management or organizational development.
Consultancy: Utilizing your expertise to advise other organizations on HR best practices.

By following this guide, you can enhance your application and interview readiness for the People Operations Lead role at Doxel. Good luck!