Welcome to the good side of tech

You might have heard about us, but with a different name: Doctoralia. It all started 12 years ago when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. 300k+ specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

At Docplanner we are a diverse group of over 300 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.

We could tell you about us, but we will let our reviews on Glassdoor speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video of us.

And why should you join us?

Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs.

We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we’re 100% remote friendly.

Through a diverse range of services, we are able to serve different audiences: our marketplace, which allows patients to schedule and evaluate appointments and doctors at any time of the day or night; and our SaaS system (Software as a Service) aimed at optimizing office management, patient flow and online bookings. All this through an internet platform and our iOS/Android apps.

We are looking for a Product Designer for software modernization who will be responsible for creating and improving user interfaces, from research and ideation to final delivery, focusing on usability and user experience. This professional will work on the conception of digital products, prototyping, testing, and iterating solutions, always seeking to enhance the interaction between the user and technology. They will also work in multidisciplinary teams, collaborating with developers and Product Managers to ensure product quality and efficiency.

Responsibilities:

Drive the long term product strategy together with product leadership: as part of the responsibilities. We are looking for a designer that can influence our long term plan and not only the quarter’s objectives
Research and analysis: Conduct user research, analyze data, and identify opportunities for improving the user experience.
Conceptualization and ideation: Develop design concepts, create wireframes, prototypes, and interfaces, exploring different solutions.
Interface design: Create visually appealing and intuitive user interfaces, considering visual identity, design patterns, and usability.
Prototyping and testing: Develop low and high-fidelity prototypes, test solutions with users, collect feedback, and iterate the design.
Collaboration: Work closely with product, development, and other teams to ensure the delivery of high-quality solutions.
Continuous optimization: Monitor product performance, identify areas for improvement, and propose solutions to optimize the user experience.

Skills:

Product design experience: Knowledge in user research, stakeholder evaluation, UX/UI design, prototyping, and testing.
Design tools: Proficiency in tools such as Figma, Sketch, Adobe XD, among others.
Communication: Ability to present ideas, listen to feedback, and collaborate with multidisciplinary teams.
Problem-solving: Ability to identify and solve problems creatively and efficiently.
Technical knowledge: Understanding of web and mobile development principles.
Design culture: Understanding the importance of design culture and its application in product development.
Understanding and evaluation of flows and bottleneck identification.

Requirements:

Proven experience in creating interfaces and digital products.
Portfolio demonstrating product design skills.

Let’s talk money

A salary adequate to your experience. The range is broad so that we can accommodate our roles for all levels of experience, but we will show you the career ladder to explain where we see your skills and impact within the company”. Your salary will be, now and always, 100% transparent to you;
We offer a Meal Voucher worth R$800,00 a month, but if you enjoy cooking at home, you can replace it with a Food Voucher, for the same amount, or do half and half, making life easier for those who are 100% remote or hybrid.
For the commute to the office, we offer transportation vouchers.
We have a robust Partnerships Club, with agreements and discounts ranging from educational institutions. such as colleges and languages, to exclusive banking benefits.
Share options plan after 6 months of working with us.
Did you like working here? Then refer a friend or relative! We love having family and friends around! Our New Warrior Referral Program offers up to R$600 per person who stays with us for more than 6 months.

True flexibility and work-life balance

Remote or hybrid work model with our hub in.
Our working hours are Monday through Friday, from 9am to 6pm.
Need to work beyond your usual hours? We have a time bank so that you can use those hours as time off later.
Additional paid holiday on your birthday and work anniversary.
Our special leave policies are different here: if you’ve lost a loved one, we offer 10 days off; if you lose your PET, you have 2 days. Are you getting married? 7 days of rest! The baby’s here? We offer 1-month of paternity leave and 6 months of maternity leave.

Health comes first

Medical and Dental Assistance along with Group Life Insurance.

Product Designer Career Guide

Job Overview

The role of a Product Designer focuses on creating and improving user interfaces for digital products. This position involves understanding user needs, brainstorming design concepts, prototyping, and collaborating with teams to ensure a positive user experience.

Key Responsibilities

Product Strategy: Collaborate with product leadership to shape long-term strategies.
Research: Conduct user research to analyze data and find opportunities for enhancing user experience.
Concept Development: Create design concepts, wireframes, and prototypes.
Interface Design: Design visually appealing and intuitive user interfaces.
Prototyping: Develop low and high-fidelity prototypes and gather user feedback for iteration.
Collaboration: Work with product managers and developers to deliver high-quality solutions.
Continuous Improvement: Monitor performance and suggest optimizations for the user experience.

Required Skills and Knowledge

Technical Skills

Product Design: Experience in designing user interfaces and digital products.
UX/UI Design: Proficiency in user research, stakeholder evaluation, and usability design.
Design Tools: Familiarity with tools like Figma, Sketch, and Adobe XD.
Technical Knowledge: Understanding of web and mobile development principles.

Soft Skills

Communication: Ability to present ideas effectively and collaborate with teams.
Problem-solving: Creative approach to identifying and resolving issues.

Tools and Technologies

Figma, Sketch, Adobe XD

Certifications or Training

Courses in UX/UI design, usability testing, or product management can enhance your appeal to potential employers.

Interview Preparation

Common Interview Questions

Can you describe your design process?
- Advice: Outline each step clearly, emphasizing research, ideation, prototyping, and user feedback.
How do you handle feedback on your designs?
- Advice: Discuss openness to criticism and the value of iterative design.
Can you share an example of a project you improved through user research?
- Advice: Use the STAR method (Situation, Task, Action, Result) to frame your answer.
How do you prioritize features in a product?
- Advice: Talk about user needs, business goals, and usability.
What tools do you prefer for prototyping? Why?
- Advice: Mention your tool preferences and justify them based on usability and team collaboration.
How do you stay current with design trends?
- Advice: Reference industry blogs, design forums, or conferences.
What is your experience with working in multidisciplinary teams?
- Advice: Explain how collaboration has led to project success.
Describe a time when you had to advocate for a design decision.
- Advice: Mention the importance of user research and data-driven decisions.
Have you ever had a project that did not go as planned? What did you learn?
- Advice: Focus on lessons learned and adaptability.
Where do you see your design career in five years?
- Advice: Align your career goals with potential growth paths within the company.

Important Topics to Review

User experience principles
Current design trends
Effective collaboration in product development
Research methodologies in UX design

How to Increase Your Hiring Chances

CV Improvement

Tailor Your CV: Highlight relevant experience and skills that match the job description.
Quantify Achievements: Use numbers to illustrate your impact (e.g., increased usability scores, improved user engagement).

LinkedIn Profile Optimization

Professional Photo: Use a clear, professional image.
Headline: Craft a compelling headline that summarizes your expertise (e.g., “Experienced Product Designer Specializing in User Experience”).
Recommendations: Request endorsements from colleagues to bolster credibility.

Portfolio or Project Ideas

Showcase Diverse Projects: Include a range of work, from low-fidelity sketches to high-fidelity prototypes.
Detail Your Process: Document your problem-solving journey from research through to final design.
Highlight User Feedback: Include case studies with user feedback and how it influenced design decisions.

Learning Recommendations

Online Courses: Consider platforms like Coursera or Udacity for courses in UX/UI design.
Workshops and Bootcamps: Attend workshops for hands-on experience and networking.
Reading: Follow industry leaders’ blogs or books on design thinking and user experience principles.

Career Growth

In the Product Designer role, you can progress into senior design positions, lead design teams, or move into product management roles. Continuous learning and a strong portfolio can facilitate career advancement, allowing you to influence broader product strategies and drive innovation in user experience.